“Third Party Supplier” means independent contractors / suppliers who complete the Arrangements.

1.1 These terms and conditions are governed by the laws of New South Wales and the parties submit to the non-exclusive jurisdiction of the courts of that State.
1.2 The parties must perform their obligations on the dates and times specified by reference to the capital city of New South Wales.
1.3 Reference to an amount of money is a reference to the amount of the lawful currency of the Commonwealth of Australia.
1.4 Obligations under the Terms and Conditions affecting more than one party bind them jointly and each one of them severally.

2.1 These terms and conditions constitute the entire agreement and understanding between the parties on everything connected with the matter of this document and supersedes any prior understanding, arrangement, representation or agreements between the parties with respect to that subject matter.

3.1 A non-refundable ten per cent (10%) deposit is required upon booking. No booking will be made until the deposit has been paid.

4.1 The balance of the booking fee is payable no later than eight (8) weeks prior to your departure.
4.2 In the event that the balance of the booking fee is not paid within eight (8) weeks of your departure, then Mad Monday may without notice to you, cancel your booking in which case your deposit shall be forfeited.
4.3 Final payment is required no later than 40 days prior to departure unless otherwise stated. It is possible to make final payment by direct deposit, cheque or credit card.
4.4 Any cancellations on your booking inside 40 days of travel will receive no refund

5.1 Payment are made via direct deposit or PayPal

6.1 You are responsible for ensuring all names, dates and times on your travel documentation is correct.

7.1 If you are making a booking for a group then you must appoint an organiser (“the Organiser”).
7.2 You accept that the Organiser has the authority to deal with us directly on your behalf and shall be our point of contact for your booking.
7.3 If there is any change to the Organiser throughout your booking, you must notify us immediately in writing.
7.4 The Organiser is responsible for ensuring that everyone within the group is aware of and provided with a copy of the Terms and Conditions.

8.1 In the event that any airfare bookings are cancelled or changed then you will be charged for any additional fees charged by the airline.
8.2 Any refunds for cancellations to accommodation or airfare/travel bookings within eight (8) weeks of your departure date shall be at the sole discretion of Mad Monday.

9.1 We are an independent organisation and are not agents or representatives for any accommodation, service, product or travel providers and accept no liability for any warranties provided by any third party.
9.2 You assume full responsibility for any injury to person or property including to third parties and further release and discharge Mad Monday from all actions, suits, claims, demands and causes of action whatsoever at law, in equity or under statute which you may have or could have at any future time against us in respect or arising out of either directly or indirectly the services we provide.

10.1 If anything in these terms and conditions is unenforceable, illegal or void it is severed and the rest of the Terms and Conditions remain in force.

Any items on the invoice that are cancelled or do not take place a refund will be provided by Mad Monday. Changes or cancellations may occur by reason of matters outside our control which increase the cost of the product or service. Such factors but not limited to include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact your Consultant for up to date prices. The refund amount shall be at the sole discretion of Mad Monday. This will be refunded within 14 days.

12.1 We are an independent company that makes arrangements/bookings with the Third Party Suppliers. We are not agents or representatives of any Third Party Suppliers used for the Arrangements and we accept no liability for any warranties provided by any Third Party Suppliers or other third parties.

4.2 You acknowledge that we are event planners only and are independent to that of the Third Party Suppliers used for the Arrangements.


13.1 Mad Monday is a both a service provider and agent for a number of third party product and third party suppliers.

13.2 Mad Monday has no responsibility for any services or third party supplier or not provided by any third party supplier or any other party.

13.3 The third party supplier provide services directly to customers.

13.4 Mad Monday makes no warranty or representation regarding the standard of any service to be provided by third party supplier.

13.5 All Mad Monday experiences are issued subject to the terms and conditions of each third party supplier and these Mad Monday terms and conditions.

13.6 Mad Monday does not control the business operations of any third party supplier.

13.7 Mad Monday make no guarantees or warranties about the services that are provided to you by the third party supplier.

13.8 We always use and endeavour to source premium Third Party Suppliers. However, we are not agents of any Third Party Suppliers and cannot be liable or responsible for the actions of any Third Party Suppliers.


13.1 You must adhere to the current laws of Australia or New Zealand, whichever is applicable when attending the Arrangements. You must further comply with any rules and regulations as advised by us or any Third Party Supplier.

13.2 We support the responsible service and consumption of alcohol. Licensing laws prohibit the service of alcohol to underage and unduly intoxicated persons. The management of all Third Party Suppliers have the right to refuse service to you and your group if you are displaying disorderly, aggressive, abusive, anti-social or intoxicated behaviour. Refusal is at the sole discretion of the management of the Third Party Suppliers.

13.3 The Booking is for Mad Monday Events only and does not include the sale of Alcohol. Consumption of Alcohol is at your own risk and we urge all participants to drink responsibly. We do not accept any responsibility or liability for participants who drink excessively, resulting in damages, ill health, injury or death.

13.4 We do not condone the use of illicit substances prior to or during any Arrangement hosted by us. We reserve the right to request a Third Party Supplier to exclude you or any member of your group if it is believed that:

(a) You or a member of your group are displaying socially offensive behaviour;

(b) You or a member of your group are socially offensive and defaming the good reputation of us or any Third Party member; and/or

(c) You or a member of your group are a threat to another person’s safety due to being under the influence of any illicit substances.

13.5 You are expected to respect your environment and other people around you. All Third Party Suppliers have every right to terminate your stay without notice under threat of vandalism, violence or any other behaviour deemed inappropriate by them. In such cases, all insurances will be invalidated and you will not have any entitlement for a refund under the Australian Consumer Law.

13.6 We accept no liability for any accident or misadventure that occurs while any of your group is under the influence of alcohol or illicit substances.

13.7 All parties attending the Mad Monday Event should be aware of their own physical and mental limitations before attending the Mad Monday Event. If you have a medical condition or are pregnant we strongly recommend that you do not make a Booking with us. Should you be pregnant or have another medical condition that may be affected by attending the Mad Monday Event, you must advise us prior to making a Booking.